1 ) Whil
e every care is taken of the dogs undergoing treatment and in the
maintenance of the water & equipment, all dogs receive hydrotherapy treatment at
their owners own risk
.
2) Session fees will be charged in full if an appointment is broken or cancelled
without 24 hours notice
.
3) Every session must be paid for in full on the day of treatment including
those that are subject of an insurance claim. Payment to be made by cash or
cheque (we do not accept credit cards)
.
4) Dogs suffering with infectious or contagious conditions, such as ear, eye or
skin infections, gastric upsets, kennel cough will not be treated. Please notify
us and cancel all appointments with at least 24 hours notice. This also applies
to bitches in season
.
5) A
Veterinary
Referral Form
must have been completed and
signed before any treatment/swim can take place
.
6) Please bring your dog in as well groomed condition as possible
.
7) Owners are requested not to feed their dog at least 4 hours before attending
a session and please also make sure it has been toileted before arriving.
A surcharge of £15 will be made for dogs that defecate in the pool
.
8) It is the owner’s responsibility to poop scoop after their dog, whilst on our
premises. A scoop and bucket are available.
9) Dogs must be kept on the lead and under control while not in the pool
building.
10) Please do not enter the pool building until asked to do so
.
11) Owners may use the pool but should give notice of their intentions if they
wish to do so. Owners enter the pool at their own risk
.
12) We reserve the right to photograph or video recording during sessions
.
13) Whilst visiting our pool please be advised to wear sensible shoes and
clothing as there is an increased risk of slipping around the pool area
.
14) Owners accept responsibility for loss or damage to personal property or
vehicles whilst on our premises.
15) Drying facilities are provided free but please bring your own towels
.
16) We reserve the right to refuse treatment to any dog at any time
.